Frequently Asked Questions

I AM A PROPERTY CONVEYANCER, CAN I USE YOUR SERVICE?

Absolutely! Our services are adapted to enable us to work with conveyancers and we regularly act on behalf of their clients.

For our conveyancer clients, we ask that you please contact us by email or phone to arrange an inspection as our invoice for you will be generated once the report is completed, rather than organising payment online before the inspection.

I AM A LOT OWNER AND FIND IT DIFFICULT TO GAIN ACCESS TO SOME INFORMATION WHICH IS WITHIN OUR OWNERS CORPORATION’S BOOKS AND RECORDS. CAN SRNSW HELP ME?

Yes, we can help! We would be happy to assist you in attaining the required information. We regularly complete reports for existing lot owners within the Owners Corporation. With our experience and knowledge, we would be able to quickly find the relevant information within books and records.

There is no conflict of interest as we would work only for YOU, the owner of your apartment.

I WANT TO PURCHASE A STRATA INSPECTION REPORT, WHAT IS THE PROCESS?
  1. Please go to our Services & Pricing page and you will be able to choose between an Essential or Comprehensive Report.
  2. Select the report that you would like to purchase and add it to your cart. Complete your details and make payment.
  3. We will then contact you via email to obtain a few details about the inspection report that you would like prepared and we can then go ahead and book it all in.
  4. We will have the report carried out for you after inspecting the books and records.

If you wish to have an Urgent Report prepared, please note that an extra charge applies and please remember to select the ‘urgent report’ option when purchasing.

DO YOU ALREADY HAVE A COPY OF THE REPORT I NEED? HOW DO I PURCHASE A COPY?

You can download a copy of a required report that we have already prepared from our website immediately.

Please search the list of existing reports in our Services and Pricing Page to see if your report is available.

WHAT IF I HAVE ANY FURTHER QUESTIONS ABOUT MY STRATA INSPECTION REPORT OR DON’T FULLY UNDERSTAND SOMETHING?

We understand that the terminology used in the Strata Schemes Management Act and Regulations may be unfamiliar to most people. We would be happy to go through and answer any questions you may have with your report.

CAN YOU STILL CARRY OUT AN INSPECTION AND PREPARE A REPORT IF THE OWNERS CORPORATION IS SELF MANAGED?

Yes! We will just need to know who is holding the strata book and records, then we can arrange for an inspection and report.

GIVE ME AN EXAMPLE OF HOW A STRATA INSPECTION REPORT HELPED A CLIENT?

We were recently approached by Mrs Jones to carry out an inspection of the records for her apartment purchase. It was discovered that a building defect report had been carried out 2 years ago and that the building warranty period was ending in 18 months’ time.

Our strata report was able to inform Mrs Jones that no action had been taken by the owners corporation to address the defect works, despite the building defect report on record.

This provided Mrs Jones with the knowledge she needed to make an informed decision around her purchase. She was able to address this issue directly with the seller and find out when the owners corporation would be taking action around the works in the defect report. It was then confirmed that it would be before the end of the building warranty.